ALVENERTHOX Refund Terms

Introduction

Welcome to ALVENERTHOX. We are committed to providing our customers with products of the highest quality. However, we understand that there might be circumstances where you may wish to return a product. This document outlines our refund terms to ensure transparency and customer satisfaction.

Eligibility for Refunds

To qualify for a refund from ALVENERTHOX, please ensure that the item meets the following criteria:

• The product must be returned within 30 days from the date of purchase.
• The product must be unused and in the same condition that you received it.
• The product must be in its original packaging.

Non-Refundable Items

Several types of goods are exempt from being returned:

• Perishable goods such as food, flowers, newspapers or magazines.
• Intimate or sanitary goods.
• Gift cards.
• Downloadable software products.

Refund Process

To initiate a refund, please follow these steps:

• Contact us at [email protected] to request a refund.
• Once your request is approved, you will receive a confirmation email with instructions on how to return your item.
• Upon receiving and inspecting the returned item, we will notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected].

Shipping Returns

To return your product, you should mail your product to:

ALVENERTHOX

12345 Elm Street

Suite 678

Springfield, XY 98765

Contact Us

If you have any questions regarding our refund terms, please feel free to reach out to us at [email protected]. We are here to assist you.